Terms and Conditions

TERMS AND CONDITIONS

Last Updated: April 1, 2026

Welcome to IRL. (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. USE OF OUR WEBSITE

By using this site, you confirm that:

  • You are at least 18 years old or using the site with parental/guardian consent

  • You will not use our products for any illegal or unauthorized purpose

  • You will not attempt to interfere with the website’s functionality or security

We reserve the right to refuse service to anyone at any time.

2. PRODUCTS & AVAILABILITY

All products are subject to availability. We reserve the right to:

  • Limit quantities of any products

  • Discontinue products at any time

  • Refuse or cancel orders at our discretion

We do our best to display product colors and details accurately, but we cannot guarantee your screen will reflect exact colors.

3. PRICING & PAYMENTS

  • All prices are listed in USD unless otherwise stated

  • Prices are subject to change without notice

  • We reserve the right to correct any pricing errors

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

4. ORDER PROCESSING & SHIPPING

  • Orders are processed within 5 business days (excluding weekends/holidays)

  • Shipping times may vary depending on location and carrier

  • Once your order has shipped, we are not responsible for delays caused by the carrier

You are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.

5. RETURNS & EXCHANGES

Due to the nature of our products (cosmetics), all sales are final unless stated otherwise.

If your item arrives:

  • Damaged

  • Defective

  • Incorrect

Please contact us at info@irloffline.com within 7 days of delivery with your order number and photos so we can review and assist you.

6. PROMO CODES & DISCOUNTS

  • Promo codes must be entered at checkout and cannot be applied after purchase

  • Only one promo code may be used per order unless otherwise stated

  • We reserve the right to cancel or modify promotions at any time

7. INTELLECTUAL PROPERTY

All content on this website (including logos, images, product names, descriptions, and branding) is the property of IRL. and may not be used, copied, or distributed without permission.

8. USER CONTENT

If you submit reviews, photos, or content:

  • You grant us permission to use, share, and repost that content for marketing purposes

  • You confirm that the content does not violate any laws or third-party rights

9. LIMITATION OF LIABILITY

We are not liable for:

  • Any indirect, incidental, or consequential damages

  • Allergic reactions or misuse of products

Always review product ingredients before use.

10. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated date.

11. CONTACT INFORMATION

For questions about these Terms, please contact us at:
📧 info@irloffline.com